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Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It offers in-depth info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of instructional video clips illustrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual persons and provides practical solutions. We regulary update our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our excellent team of client support engineers available 24x7 and ready to assist you with any problem. Each support ticket you submit will be responded to within sixty minutes (the average ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259994

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com